The Third Secret of SEO
Having read up to this point, you may be thinking that I'm recommending abandoning all of the things you've ever learned about SEO and Search Engine Marketing. In a way, I am.
I realize that there are many factors that go into the algorithms that search engines use to rank sites on their pages. It would be foolish not to try to optimize your site for some of these factors as best as you can, but I don't believe it is wise to rely solely on them. At best, they are a useful tool to promote your site and encourage good site design; at worst, they are cheap gimmicks and tricks. Regardless, their importance or function may change the next time the search engines change their algorithms. If your entire business is based on "being properly SEO'd", it is a house of cards, just waiting to topple at the next update.
This is the third secret:
Create value and have values.
Sounds obvious, doesn't it? Create value. You'd be surprised how many people miss this point.
Value is viral. But viral may not mean what you think it does. If you truly have something that is worth having or experiencing, people will find out about it. This isn't to say that you won't need to work marketing your website, service, or software and it also doesn't mean that your products will be instantly famous. What it does mean, however, is that your value will speak for itself and its spread will be far-reaching and long-lasting.
What is value, though? Isn't that a rather subjective term? It can be, depending on what your target market is. After all, it's been said that one man's trash is another man's treasure. There are many kinds of value that can be created on the web, ranging from business to productivity to information to entertainment.
For the purposes of this article, however, I'm going to define value as meeting or fulfilling an actual or perceived need or desire in a quality way. In the context of a website, it means, what are you offering your users that they can actually use?
"...what are you offering your users that they can actually use?"
Does creating value for your website simply mean creating content and lots of it? If it did, then scraper sites and article directories would be among the most popular places on the internet.
Your content must have value for your visitors. If your writing is clunky, redundant, poorly edited, or optimized only for search engines; you diminish your value and you'll notice that your bounce rate will go up and your conversion rate will go down. At that point, you may have a high SERP position, but it won't benefit you in the slightest.
Let's look at the SEO benefits of having well-written, human-centered copy as well. People like to share content that they find useful and if your content fits that bill, it's more likely that it will get linked to and blogged about. Search engines may also factor in the bounce rate in determining SERP position, so if yours is lower, it will benefit you more in the long run.
The same principles can also be applied to other types of content as well, beyond just written content. Your pictures, videos, audio, services, and products should also benefit and create value for your users in some way, or else they are just a waste of time.
Creating value is more than just having useful resources; it also needs to be accessible. This can be done by optimizing your website for your users in layout and design, but it also means carefully considering what you want in exchange for the value you are giving.
"That's easy," you say. "I want money and as much of it as I can get."
Not so fast, Scrooge.
Money is good, but it isn't the end-all-meet-all. First of all, your products and services need to be priced at a price point that your target market can reasonably spend. Just because you can charge more for something doesn't mean you should. If you consistently overcharge and overvalue yourself, you run the risk alienating your customer base.
Again, watch out for trying to make the quick buck. It's been said that a good name is better than great riches. The reputation you create will follow you. If you take the time to connect with your customers and create accessible value, you will create lasting goodwill for your business. If you're willing to be patient, a good reputation will make you more money in the long run than a lot of hype and little value. Respect your users and they will respect you.
"If you're willing to be patient, a good reputation will make you more money in the long run than a lot of hype and little value."
And that brings us to the second part of our third secret, having values.
You won't have to read very many business books before you run across the concepts of vision, purpose, and identity. I'd highly recommend adding them to that business plan you're going to write after reading this article.
It's not just enough create value; you must also have it, in the ethical sense.
You should be able to answer questions about why your company exists and what its purpose is. It needs to be about more than just making money. Money should only be a means to an end, not the end itself. What is the ultimate goal of your business, your website? What are your core values?
When you are able to define who you are, it will make other decisions easier to make. Offering value to your users and customers not only means creating value, but also choosing which values not to offer or create. You'll only be able to consistently make those decisions when you know what your corporate values are.
If you're able to consistently communicate who you are and what your company is about, you'll find that your target market also will begin to crystallize. What's more, people will begin to realize that your company actually stands for something and it will draw like-minded people to you in an organic way that search engine optimization never could. It's at this point that your company will transform from just creating value to being valuable in and of itself.
And that brings us to the fourth secret.
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